Night Vision Product Limited Warranty
Armasight© Night Vision products are guaranteed to be free from manufacturing defects in both material and workmanship under normal use for a period of two (2) years from the date of purchase. In the event that a defect covered by the warranty occurs during the applicable period stated above, Armasight, at its discretion, will either repair or replace the product; such action on the part of Armasight shall be the full extent of Armasight's liability, and the Customer's sole and exclusive reparation. This warranty does not cover a product if it has been:
- used in any way other than its normal and customary manner;
- subjected to misuse;
- subjected to alterations, modifications or repairs by the Customer or by any party other than Armasight without prior written consent of Armasight;
- specially ordered, ordered from a selection of "close-out" merchandise or merchandise sold "as-is" by either Armasight or the Armasight dealer; or
- discontinued by the manufacturer and either parts or replacement units are not available due to reasons beyond the control of Armasight.
Armasight shall not be responsible for any defects or damage that in Armasight's view are a result from the mishandling, abuse, misuse, improper storage or improper operation of the device, including use in conjunction with equipment that is electrically or mechanically incompatible with, or of inferior quality to, the product, as well as failure to maintain the environmental conditions specified by the manufacturer. THE CUSTOMER IS HEREBY NOTIFIED THAT OPERATION OF THE EQUIPMENT DURING DAYLIGHT HOURS OR UNDER ANY EXCESSIVE LIGHT CONDITIONS MAY PERMANENTLY DAMAGE THE INTERNAL COMPONENTS OF THE UNIT, AND SAID DAMAGE WILL NOT BE COVERED UNDER THIS WARRANTY. This warranty is extended only to the original purchaser. Any breach of this warranty shall be enforced unless the Customer notifies Armasight via regular mail or email within the applicable warranty period.
The Customer understands and agrees that, except for the foregoing warranty, no other warranties written or oral, statutory, expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose, shall apply to the product. All such implied warranties are hereby and expressly disclaimed.
Limitation of Liability
Armasight© will not be liable for any claims, actions, suits, proceedings, costs, expenses, damages or liabilities arising out of the use of any Armasight product. Operation and use of products are the sole responsibility of the Customer. Armasight's exclusive undertaking is limited to providing the products and services outlined herein in accordance with the terms and conditions of this Agreement. The stipulation of products sold and services performed by Armasight to the Customer shall not be interpreted, construed, or regarded, either expressly or implied, as being for the benefit of or creating any obligation toward any third party of legal entity outside of Armasight and the Customer; Armasight's obligations under this Agreement extend solely to the Customer. Armasight's liability hereunder for damages, regardless of the form or action, shall not exceed the fees or other charges paid to Armasight by the customer or customer's dealer. Armasight shall not, in any event, be liable for special, indirect, incidental, or consequential damages, including, but not limited to, lost income, lost revenue, or lost profit, whether such damages were foreseeable or not at the time of purchase, and whether or not such damages arise out of a breach of warranty, a breach of agreement, negligence, strict liability or any other theory of liability.
Product Warranty Registration
In order to validate the warranty on your product, Armasight must receive a completed Product Warranty Registration Card for each unit, or the Customer can complete the warranty registration form on our website by completing and submitting below listed ARMASIGHT ON-LINE WARRANTY REGISTRATION FORM.
To complete your registration by mail, fill out the Warranty Registration card included in the Operations Manual accompanying your device and immediately mail it to our Service Center:
815 Dubuque Avenue
South San Francisco
United States of America
888-959-2259 Ext. 2
ARMASIGHT ON-LINE WARRANTY REGISTRATION FORM
Obtaining Warranty Service
To obtain Warranty service for your device, the End-user (Customer) must notify the Armasight Service Center via email. All requests must be sent to firstname.lastname@example.org to receive a Return Merchandise Authorization number (RMA), which will be required to receive said service. When returning any device, you may return the product to your retailer, or send the product, postage paid and with a copy of your sales receipt, to Armasight Corporation's Service Center at the address listed above. All merchandise must be fully insured with the correct postage; Armasight will not be responsible for improper postage or merchandise that becomes lost or damaged during shipment. When returning a product, please clearly write the RMA# on the outside of the shipping box. Please include a letter that indicates your RMA#, the Customer's Name, a Return Address, reason for the return, Contact information (valid telephone numbers and/or an e-mail address), and proof of purchase that will assist Armasight in establishing the valid start date of the Warranty. Product merchandise returns that do not have an RMA# listed may be refused, or a significant delay in processing may occur. Estimated Warranty service time is 10-20 business days. The End-user/Customer is responsible for paying all postage fees when returning a product to Armasight for Warranty service. Armasight will cover return postage/ shipping after Warranty repair to the End-user/Customer only if the product is covered by the aforementioned Warranty. Armasight will return the product after Warranty service by domestic UPS Ground service and/ or domestic mail. Should any other requested, required or international shipping methods be necessary, the postage/shipping fee will be the responsibility of the End-user/Customer.